One tool is to approach the assessment is to use the Value / Outcome based method presented in PROEIPAHA WP 7 (Innovative procurement): i.e. the Value / outcome based service design and procurement method. This is a structured approach that can be applied also in situation where no procurement takes place. Its steps include 1. setting clear objectives for the service, 2. setting clear metrics linked to the objectives, 3. Evaluation method that is implementable and valid. The objectives can include financial / economic ones and care quality / user value based objectives.

"I believe there is an important aspect missing. The quality of the environment where people spend most of their time is of the utmost importance. Not only are older people generally less robust and able to respond to low air quality and uncomfortable conditions, but they also tend to be less mobile and, thus, eventually spend a lot of time in confined spaces. What we think we know in terms of indoor air quality and comfort must be re-thought in light of these particular aspects relevant to this group of people. I believe this would be a great opportunity to address this issue. I would probabl