[...] In term of cultural change, the most critical actors are the SMEs. The workshop participants highlighted that still a lot of work has to be done in this area. In general, information and services availability is always a problem. For SMEs this become a huge problem because they do not have resources (human and financial) to dedicate in scouting opportunities and looking for the right information or the availability of needed services, if this search is difficult. Also, SMEs would need cheap legal support (again because they do not have too much financial resources to dedicate to this). In general the workshop participants agreed that SMEs need a particular attention when considering public services, and they cannot be considered at the same level of bigger companies.