[...] One large set of bottlenecks concerns trust of and from the public sector. Public sector is still largely seen as a kind of “bureaucratic” entity not able to detach from its usual role (regulator and service provider) to become a trustful advisory for companies (again especially SMEs). Participants in the workshop consider this an important issue in terms of cultural change: what is needed is not only a cultural change in companies mindset, but also, and maybe mainly, the need for the government to reconsider and reinvent its role when dealing with services to businesses. When this change will happen a new mutual recognition will take place between public sector and businesses.