[...] One final set of recommendations explored the possible measures to promote, from the legal and political perspective, a wider adoption of e-government services for businesses. A prerequisite for this is considered to be the presence of high level support by the politicians. As noted in the identification of bottlenecks this is seen as an important factor to ensure long term support also in term of financial resources availability. Two tentative recommendations have been identified here. Some participants suggested a quite “hard” approach, making the use of e-government services mandatory. Other participants proposed a more “motivational” approach, that may consist in giving financial incentives for those who used intensively the e-government services. In this respect, those financial support can be also “indirect”, for example in terms of tangible benefit provided to those who adhere to innovative services (a nice example was given by one of the case presented in the workshop, that used a quite convincing argument to push SMEs to use e-invoicing system: “go to digital invoicing and you’ll get paid faster!”).