[...] - Collaboration: OGS include is a recognition that government should not only aim at fulfilling societal and economic needs by direct service provision, but should enable and deliberately pursue the collaboration of third parties in order to deliver added value services: citizen, companies, research centres, NGOs etc. This can include services fully designed and provided by private players without the awareness of government but that help solving issues related to public services, such as in the case of Fixmystreet.com.