Study on the new generation of eGovernment Services

[...] - Trust and networks: when it comes to daily lifestyle choices, citizens make choices trust friends and experts more than civil servants. For government to convey messages and induce behavioural change, such as inducing people to live a healthier life as in ActiveMobs, it is well known that you have to take into account the power of imitation and influence of networks (Ormerod, 2010);